Privacy Policy

Effective date: June 02, 2026
Last updated: June 02, 2026

The City of East Camden, Arkansas (“the City,” “we,” “us,” or “our”) respects your privacy. This policy explains what information we collect when you visit our website or use our online services, how we use it, and the choices you have. By using this website, you agree to the practices described here.

Information We Collect

We try to collect only what we need to serve you. The information we collect falls into a few categories.

Information you give us

You may choose to share personal information with us, for example when you:

• Fill out a contact form or service request form (name, email address, phone number, mailing address, and any details you include in your message).
• Sign up for our email newsletter or alerts (your name and email address).
• Make a payment online for a bill, permit, fee, or other charge (see the Online Payments section below).

Information collected automatically

Like most websites, our web server may automatically record basic technical information when you visit, such as your IP address, browser type, the pages you view, and the date and time of your visit. We use this information to keep the site running, secure, and working properly. We do not use it to personally identify you.

How We Use Your Information

We use the information we collect to:

• Respond to your questions, requests, and service inquiries.
• Process payments and deliver the service or permit you paid for.
• Send newsletters, alerts, or updates you have signed up to receive.
• Operate, maintain, secure, and improve the website.
• Meet our legal and public-records obligations.

Online Payments

When you make a payment through our website, your payment is handled by a trusted third-party payment processor,  Your full card or bank account number is entered on the processor’s secure system, not stored by the City. We may receive confirmation details such as your name, the amount paid, and what the payment was for. The processor’s handling of your information is governed by its own privacy policy, which we encourage you to review.

Email Newsletter

If you sign up for our newsletter or alerts, we use your email address only to send the updates you asked for. Every email includes an unsubscribe link, and you can opt out at any time. You can also contact us using the information below to be removed from the list.

How We Share Information

The City does not sell or rent your personal information. We may share it only in these limited situations:

• With service providers who help us operate the website or process payments, and only as needed to perform that work.
• With other government agencies when required to deliver a service you requested or to comply with the law.
• When required by law, court order, or to protect the safety, rights, or property of the public, our staff, or the City.

Public Records (Arkansas FOIA)

Please remember that the City is a public body. Information you send to us, including messages submitted through this website, may be considered a public record under the Arkansas Freedom of Information Act (Ark. Code Ann. 25-19-101 and following). That means it may be subject to public disclosure. Please do not send us sensitive personal information, such as Social Security numbers, through the website unless we specifically ask for it through a secure method.

Cookies

Our website may use cookies, which are small text files stored on your device, to help the site function and remember your preferences. You can set your browser to refuse cookies or alert you when a cookie is being sent. Some parts of the site may not work properly if you turn cookies off.

Links to Other Websites

Our website may link to other sites, such as state agencies or partner organizations. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policy of any site you visit.

Data Security

We take reasonable steps to protect the information we collect against loss, misuse, and unauthorized access. No method of transmitting or storing information over the internet is completely secure, however, so we cannot guarantee absolute security.

Children’s Privacy

This website is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will remove it.

Your Choices

You can choose not to share personal information with us, though some services may not be available without it. You can unsubscribe from our newsletter at any time, and you can contact us to ask what information we have about you or to request a correction.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

City of East Camden
PO Box 994, Camden, AR 71701
Phone: (870) 574-2900
Email: mayor@eastcamdenar.gov